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On the vidaXL Marketplace team, there are experts responsible for different areas of activity. In the table below you will find the relevant contact, depending on the reason for which you need to contact our team:

Type of request/issueContact emailLanguages supported
Account creation

[email protected]

English

Changes in account information
Product and offer listing, imports



[email protected]



All

Content quality
Product validation
General technical support
Brand creation
Order processing



[email protected]



English

Returns, refunds, incidents
Customer care
Payments, invoicing, commission reports
General after-sales support
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